Q: What does the web site migration service entail? Will my web site be secure?
A: The web site migration service that we are offering is free (within a certain limit). We’ll move your web site(s) to our avant–garde cloud hosting platform without you needing to do anything. We know from personal experience that switching hosting providers can result in lost information and undesired network downtime. This is why we’ll perform all that for you for free!We have trained administrators whose only task is to make sure that your web site works precisely as it did on your previous web hosting platform. The administrators are experts in migrating custom–made sites, as well as sites that are based upon popular web applications such as Joomla™ and WordPress.
Q: Web site migration sounds like lots of work. Just how long will it take?
A: There are plenty of variables to keep in mind – the total amount of web files, the size of the database, the complexity of the website itself and the current workload of our web site migration professionals, etc. That said, we do try to carry out all website migrations in a 48–hour window. Smaller–sized web sites are migrated much faster – usually in under 24 hours.
Q: Do you require something from me before you start transferring my site?
A: We do not collect any personal details. We’ll require, though, the login information for your current hosting account along with the name of the website that you want to transfer.
Q: My old hosting account has delicate data inside. How can I trust you?
Q: What about downtime? Will my website be unavailable?
A: Your web site will work exactly like it did before with your previous hosting provider. When we have completed the migration, your site will be configured to work on our system and we’ll alert you to preview it. If everything is working properly, all you will have to do is change the NS resource records pertaining to your domain. Your web site will be transferred over to us with no downtime whatsoever.
Q: Will my present hosting provider know that I am leaving them?
A: While we move your web content, your web hosting provider won’t be aware of the transfer at all. We will never get in touch with them in any way.
Q: Which hosting providers can you transfer content from?
A: We can transfer your website from any web hosting provider or any Linux–driven hosting platform so long as we can receive access to the Control Panel and there is FTP access available.The only web sites that we’re unable to transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.