Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reply warranty with all our Linux cloud hosting packages, meaning each individual help question you submit is going to be reacted to within one hour max. Our support company members are educated to easily sort out any issue and to give you well timed information on any trouble that you could have.

  • Top quality support service
  • A Top–quality Support Service

  • Our help and support service is delivered by a crew of experienced technicians that are ready to react to your question without delay. You’ll be able to communicate with the tech support team by opening a customer assistance ticket from your Website Control Panel or by submitting us an email. On business days, you may as well contact us on the phone or take advantage of the live chat solution.

  • Intuitive help center
  • An Intuitive Help Section

  • If you require help while working on your site within the Control Panel, it is possible to always click the Help key and locate your concern in the listing of content articles that will pop up. We have also turned the majority of the articles into educational videos. The list of videos will come up if you choose the Videos option located in the top right angle.