Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Resolution Warranty

  • Our technical assistance team is on–line 24/7/365 to reply to every one of your assistance tickets. Each ticket you send out to us shall be replied to within less than 60 mins. If your case calls for the help of an administrator, we are going to send the ticket to the person on shift and will notify you that the case is being taken care of.

  • Top quality support service
  • Top–class Client Help And Support Service

  • We provide you with 24 hours a day customer assistance by using a turbo–fast ticket platform incorporated into your Control Panel. You can email us all the time about any of the apps that come installed in advance on your virtual server, which include the selected Linux distribution, the server admin panel and our custom designed Website Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • In the Website Control Panel that is provided for free with your virtual server, you will find a useful Help section, which includes all that you should learn about supervising your web–sites and software packages. We have integrated a wide range of how–to content articles and video courses that display the standard web site maintenance tasks in an easy–to–understand form.