Regardless of the fact that the web hosting service provided by the different companies is de facto the same, every provider has their own platform with its own tweaks and ways to execute specific things. That is the reason why, an info-packed knowledge base would be quite helpful both for persons with little to no previous experience and for technically competent individuals who will at some point find out how specific tasks are completed, but will lose precious time in the meantime. The purpose of such a knowledge base is to help make the service quick and simple to use, sparing users a lot of time and efforts. The outcome is more gratified clients, as they can swiftly find the info they are looking for, and substantially less work for the client service staff representatives, because usually the vast majority of the enquiries and issues that clients have got are already included in the knowledge base. In case the articles themselves are written well and encompass more things, you’ll be able to learn more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Cloud Hosting
All Linux cloud hosting that we are offering come with a detailed knowledge base where you can find everything you need to know about your hosting account. Whether you need to set up a new database, to forward a domain name using an .htaccess file or to set up an email address on your computer or mobile phone, you can just read our step-by-step help articles and all the info that you require will be there. When you go to a given section of your Hepsia hosting Control Panel, you’ll see articles that are relevant to the features that you can access through it. In case you’d like to see the whole collection of articles and get acquainted with all the features that Hepsia is offering, or simply to read generic info about the web hosting service, you can browse through the entire knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our very best to cover any complication that you could possibly encounter, but if you do not find the information that you are seeking, you can always touch base with us, as our customer service team members are on duty night and day.
Extensive Online Documentation in Semi-dedicated Servers
Our company’s semi-dedicated servers feature an elaborate online article repository where you can find any information that you may need about our hosting services or about the Hepsia hosting Control Panel that we’re using. We have prepared it on the basis of the feedback that we’ve obtained from our clients over the years and, as a consequence, our articles touch upon particular issues that you may chance upon and suggest the most efficient way to repair them, for instance receiving an HTTP 500 error message or not being able to send emails from your computer even though you have the correct settings. The articles are available in every single section of the Control Panel and you can examine them whenever you like. They can help you boost your knowledge not only about our platform, but also about the hosting service in general, as they contain in-depth guidelines and general information such as what file permissions or cron jobs are.